Terms & Conditions

Introduction

Welcome to Vega Sky ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website (https://vega-sky.com) and our AI-powered digital transformation services ("Services").

By accessing our website or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.

Acceptance of Terms

These Terms constitute a legally binding agreement between you and Vega Sky. Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms.

Agreement Formation

You agree to these Terms by:

• Accessing or browsing our website
• Creating an account with our Services
• Using any of our AI-powered tools or features
• Purchasing or subscribing to our Services
• Clicking "I Accept" or similar buttons

Capacity to Contract

You represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Service Description

Vega Sky provides AI-powered digital transformation services, including but not limited to:

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice, except as required by law.

User Accounts and Registration

Account Creation

To access certain features of our Services, you may be required to create an account. When creating an account, you must:

• Provide accurate, complete, and current information
• Maintain and update your information to keep it accurate and current
• Choose a secure password and keep it confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Security

You are responsible for maintaining the security of your account credentials. You agree to:

• Use strong, unique passwords for your account
• Enable two-factor authentication when available
• Monitor your account for unauthorized access
• Report security breaches promptly

Account Termination

We may suspend or terminate your account at our discretion if you violate these Terms or engage in conduct that we deem harmful to our Services or other users.

Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

AI Services and Content

AI-Generated Content

Our AI services may generate content based on your inputs and prompts. You understand that:

• AI-generated content may not always be accurate, complete, or appropriate
• You are responsible for reviewing and validating AI outputs before use
• We do not guarantee the originality or non-infringement of AI-generated content
• AI systems may reflect biases present in training data

Training Data

We may use anonymized and aggregated interaction data to improve our AI models, subject to our Privacy Policy. We implement measures to protect privacy and prevent the inclusion of personal information in training datasets.

AI Limitations

You acknowledge that AI systems have inherent limitations and may:

• Produce inaccurate or outdated information
• Generate biased or inappropriate responses
• Fail to understand context or nuance
• Experience downtime or performance issues

Intellectual Property Rights

Our Intellectual Property

The Services, including all software, algorithms, AI models, content, trademarks, and other intellectual property, are owned by Vega Sky or our licensors. You may not copy, modify, distribute, or create derivative works without our express written permission.

Your Content

You retain ownership of content you submit to our Services. However, by using our Services, you grant us a:

• Non-exclusive, worldwide, royalty-free license
• Right to use, process, and analyze your content
• Permission to improve our Services based on usage patterns
• License that terminates when you delete your content or account

AI-Generated Content Ownership

Subject to these Terms and applicable law, you may own rights in AI-generated content that is substantially derived from your original input, provided such content does not infringe third-party rights.

DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe content on our platform infringes your copyright, please contact our designated agent.

Payment and Billing

Fees and Charges

Use of certain Services may be subject to fees as described on our website or in your service agreement.

• All fees are exclusive of taxes unless otherwise stated
• You are responsible for all applicable taxes and charges
• Fees are non-refundable except as expressly provided
• We may change fees with reasonable advance notice

Payment Methods

We accept various payment methods as indicated during checkout. You authorize us to charge your chosen payment method for all fees.

Billing and Invoicing

For subscription services:

• Billing occurs in advance on a recurring basis
• You will receive invoices via email
• Payment is due within the specified timeframe
• Late payments may result in service suspension

Refund Policy

Refunds are available under limited circumstances as outlined in our separate Refund Policy. Generally, fees for completed services are non-refundable.

Data Privacy and Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Processing

By using our Services, you consent to:

• Processing of your data as described in our Privacy Policy
• International transfer of data for service provision
• Use of anonymized data for service improvement

Data Security

We implement appropriate security measures to protect your data, but you acknowledge that no security system is impenetrable.

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Services may be unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or system failures
• Third-party service dependencies
• Force majeure events beyond our control

Service Level Commitments

For paid services, we provide service level commitments as specified in your service agreement. We will use commercially reasonable efforts to meet these commitments.

Limitation of Liability

Important: This section limits our liability to you. Please read it carefully.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEGA SKY SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES RESULTING FROM AI-GENERATED CONTENT OR DECISIONS
• BUSINESS INTERRUPTION OR SYSTEM FAILURES

Liability Cap

Our total liability for all claims related to the Services shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

AI-Specific Disclaimers

We specifically disclaim liability for:

• Inaccuracy or inappropriateness of AI-generated content
• Decisions made based on AI recommendations
• Bias or discrimination in AI outputs
• Intellectual property infringement claims related to AI content

Indemnification

You agree to indemnify, defend, and hold harmless Vega Sky, our officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Services in violation of these Terms
• Content you submit or generate using our Services
• Your violation of any third-party rights
• Your negligent or wrongful conduct

Termination

Termination by You

You may terminate your account at any time by:

• Using account deletion features in your dashboard
• Contacting our support team
• Following the process outlined in your service agreement

Termination by Us

We may terminate or suspend your access immediately if you:

• Breach these Terms or our policies
• Engage in fraudulent or illegal activities
• Pose a security risk to our Services
• Fail to pay required fees

Effect of Termination

Upon termination:

• Your right to use the Services ceases immediately
• We may delete your account and data after a reasonable period
• Outstanding fees remain due and payable
• Provisions that should survive termination continue to apply

Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts of [Your Jurisdiction].

Dispute Resolution

Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek informal resolution of any disputes. We will work in good faith to resolve issues promptly.

Binding Arbitration

Any disputes that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall be conducted in English and take place in [Location].

Class Action Waiver

You agree that disputes will be resolved individually and not as part of a class, collective, or representative action.

Modifications to Terms

We may modify these Terms at any time. When we make material changes, we will:

• Post the updated Terms on our website
• Update the "Last Updated" date
• Provide reasonable advance notice of significant changes
• Obtain your consent for changes that materially increase your obligations

Your continued use of the Services after the effective date of any changes constitutes acceptance of the updated Terms.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Vega Sky.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Assignment

We may assign our rights and obligations under these Terms without restriction. You may not assign your rights without our prior written consent.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, or government actions.

Contact Information

For questions about these Terms, please contact us: